Privacy Policy

Introduction

At Pokepath TD (referred to as "we," "us," or "our platform"), prioritizing the protection of your privacy and personal data is our commitment. This Privacy Policy clarifies how we collect, utilize, store, and safeguard your information. By accessing our services, website, or products, you consent to the practices detailed herein.

Data Collection

1. Information You Provide

We gather specific data that you voluntarily provide to us, which may include:

  • Account Details: Name, email address, profile avatar, and other particulars submitted during registration or profile management.
  • Payment Data: For paid services, necessary payment details are processed securely via third-party providers (e.g., Stripe) and are not stored directly by us.
  • Communication: Information shared when you contact us via email, support forms, or other channels.
  • Subscription Preferences: Email address and settings for newsletter subscriptions.

2. Automated Data Collection

When accessing our platform, we may automatically collect certain anonymous information:

  • Device Data: IP address, browser type, operating system, and unique device identifiers.
  • Usage Metrics: Insights into your interaction with our services, such as access times, pages viewed, and navigation behavior.
  • Cookies & Tracking: We utilize cookies and similar technologies to enhance functionality and user experience.

Usage of Information

We utilize the collected data to:

  • Service Delivery: Manage accounts, process transactions, provide support, and ensure the core functionality of our platform.
  • Optimization: Analyze usage trends to refine user experience, features, and develop new capabilities.
  • Communication: Send notifications regarding your account, policy updates, new features, or related products.
  • Security: Detect, prevent, and mitigate fraud, abuse, and security threats.
  • Marketing: Deliver relevant updates, tutorials, and promotional content (where you have opted in).

Sharing of Information

We do not sell your personal information. Sharing is limited to the following circumstances:

  • Service Providers: Trusted third parties performing services on our behalf, such as payment processing (Stripe), cloud infrastructure (Supabase, Cloudflare R2), and email delivery (Resend).
  • Legal Compliance: When disclosure is required by law or necessary to protect our legal rights, security, or safety.

Security & Retention

We implement robust technical and organizational measures to protect your data:

  • Payment details are handled exclusively by secure processors like Stripe; we never store full credit card numbers.
  • Data transmission is secured via SSL/TLS encryption.
  • We regularly review our data collection, storage, and processing practices to ensure security.

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request rectification of inaccurate information.
  • Deletion: Request the removal of your personal data under certain conditions.
  • Objection: Oppose the processing of your personal data.
  • Restriction: Request limitations on how we process your data.
  • Portability: Request an electronic copy of your provided data.

Cookie Policy

Cookies are small text files placed on your device to collect information and enhance your browsing experience.

Our cookie categories include:

  • Necessary: Critical for basic functions like authentication.
  • Analytics: Insights into visitor interaction via analytics providers.
  • Advertising: Facilitates relevant ad displays.
  • Performance: Helps monitor and improve site efficiency.

You can manage cookies through your browser settings, though exact steps vary. Please note that disabling essential cookies may impact functionality.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you suspect we have inadvertently collected such information, please contact us immediately for deletion.

Global Data Transfers

We may process and store your information in locations outside your country of residence. In such instances, we ensure appropriate measures are in place to safeguard your data in compliance with applicable laws.

Policy Updates

We may revise this Privacy Policy periodically. Significant changes will be announced on our website, and the "Last Updated" date will be revised. We encourage regular review of this policy.

Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please reach out via:

We are committed to addressing your inquiries promptly.

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